Return & Refund Policy
We offer a 5-day return policy from the date of delivery.
Eligibility for Returns
- Returns are accepted only for damaged, defective, or incorrect products.
- A 360-degree unboxing video is mandatory to request a return.
- The product must be unused, in its original condition, with all tags and packaging intact, along with proof of purchase.
- Sale or discounted items are not eligible for return or refund.
How to Request a Return
To initiate a return, please contact us at lclasicoss1993@gmail.com within 5 days of delivery with:
- Order ID
- Issue description
- Photos/videos of the product (including unboxing video)
Our team will review your request and respond within 2–3 business days.
Return Shipping
- If the return is approved due to a defective or incorrect item, we will arrange pickup or cover return shipping.
- In other cases (if applicable), the customer may be responsible for return shipping charges.
Refunds
- Refunds will be processed only after the returned product is received and inspected.
- Once approved, refunds will be issued to the original payment method within 7–10 business days.
- Processing time may vary depending on your bank or payment provider.
Non-Returnable Items
- Items purchased during sales, offers, or promotions
- Products that have been used, damaged, or altered after delivery
Contact Us
For any questions regarding returns or refunds, please contact:
📧 lclasicoss1993@gmail.com